But a festive winter wonderland created by interior designer Laurence Llewelyn-Bowen has shut after just one day after dozens of children were left in tears because of rude staff, reports of Santa's Little Helpers stood around smoking and broken rides.
Parents said the Magical Journey at the Belfry Golf Club in Wishaw, Warwickshire, has ruined the build-up to Christmas for their children, as they attacked the 'tacky' attraction which costs up to £22.50 for a ticket.
Organisers confirmed they had closed the site for three days until Wednesday so they 'could implement changes and improvements to the experience.'
But unhappy families have demanded their money back after bombarding the company with complaints.
Parents complained about rude staff, large queues for their children to visit Father Christmas and said cheap unwrapped presents, some squashed or broken, were being handed out to youngsters.
Others complained about a lack of festive decorations and Christmas music, despite paying more than £20 a ticket for their children.
Natalie Craig wrote on Facebook: 'I want my £22 refunded
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| The Magical Journey in Warwickshire closed on Sunday after just one day following complaints by parents about long queues, rude staff and cheap toys at the attraction, created by designer Laurence Llewlyn-Bowen |
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